Privacy Policy
Last updated: December 2024
1. Introduction
Northyx ("we", "our", or "us") is committed to protecting the privacy of Canadian businesses and individuals who use our accounting platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
We are designed with PIPEDA (Personal Information Protection and Electronic Documents Act) principles in mind, ensuring your data is handled responsibly and transparently.
2. Information We Collect
We collect information you provide directly to us, including:
- •Account Information: Name, email address, password, business name, and province.
- •Business Data: Invoices, expenses, customer and vendor information, tax records, and financial reports you create or upload.
- •Payment Information: Billing details for subscription payments (processed securely by third-party payment providers).
- •Usage Data: Information about how you interact with our platform, including log data and device information.
3. How We Use Your Information
We use the information we collect to:
- •Provide, maintain, and improve our accounting services
- •Process transactions and send related information
- •Send technical notices, updates, and support messages
- •Respond to your comments and questions
- •Generate CRA-friendly exports and reports
- •Protect against fraudulent or unauthorized activity
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- •With Your Consent: When you authorize us to share data with accountants or team members you invite.
- •Service Providers: With trusted third parties who assist in operating our platform (hosting, payment processing).
- •Legal Requirements: When required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS), secure authentication, and access controls. We regularly review and update our security practices.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Financial records may be retained longer to comply with Canadian tax and legal requirements. You may request deletion of your account and associated data at any time.
7. Your Rights
Under PIPEDA and applicable provincial privacy laws, you have the right to:
- •Access your personal information
- •Correct inaccurate information
- •Request deletion of your data
- •Export your data in a portable format
- •Withdraw consent for certain processing activities
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@northyx.ca
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.