Support
Real humans. Real accounting support.
Northyx support keeps your books moving with clear answers, CRA-ready guidance, and a team that understands Canadian accounting workflows.
Response times
TrialReply within 1 business day
StarterReply within 8 business hours
ProReply within 4 business hours
BusinessReply within 2 business hours + dedicated contact
Response times are measured during business hours (Mon - Fri, 9 AM - 6 PM PT).
Guided onboarding
Set up tax codes, import customers, and brand invoices with a guided checklist.
CRA-ready expertise
Get answers from a team that understands GST, HST, and provincial filings.
Fast response times
Priority support during business hours with clear response SLAs.
Still need help?
Send us a note and we will guide you through it.
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